This form asserts an EU consumer right of withdrawal. It is not ordinary subscription cancellation, a voluntary refund request, or a complaint or defect report. Submission does not establish that the right is legally available. Immediate supply of ACE digital content may have caused the no-reason withdrawal right to be lost. Veltace will assess your assertion manually; voluntary refund requests are available separately through the authenticated Customer Portal at /refund, while complaints and statutory claims remain available through Support.
Do not include passwords, card or bank details, API or recovery keys, or a complete licence key.
